Zootopia Privacy Policy
Last updated: January 2026
Zootopia Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy Policy explains how we collect, use, share and protect your personal information when you:
- Visit our website at https://zootopia.uk/
- Contact us via enquiry forms or email
- Purchase tickets
- Apply for roles
- Engage with us via email or social media
Zootopia is the Data Controller for the personal data collected through our website and services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or other appropriate channels.
1. Personal Data We Collect and Where It Comes From
We collect personal data directly from you and automatically through your use of our website.
a) Information you provide to us
This may include:
- Name
- Email address
- Telephone number
- Communications you send to us (e.g. enquiries or support requests)
- Job application details (such as CVs and employment history)
b) Information collected with your consent
When you consent to cookies via our website banner we may collect data, including:
- Pages visited and time spent on pages
- Referring and exit URLs
- Approximate geographic location
- IP address
- Browser type and version
- Device and operating system
This information is collected via cookies and similar technologies, including Google Analytics, Google Ads and social media advertising technologies, and is used in aggregated form. It is not used by us to directly identify you.
2. How We Use Your Personal Data and Our Legal Bases
We only use your personal data where the law allows us to do so.
a) Legitimate interests
We process your data where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights. This includes to:
- Respond to enquiries and requests for information
- Communicate with prospective customers about our events and services
- Improve our website and services using analytics
- Process job applications
- Prevent fraud, misuse or unlawful activity
- Protect our legal rights and interests
b) Consent
Our website uses an enquiry form to sign up for information on future event and product releases. By filling out this form you consent to us contacting you for marketing purposes. This form only works if you consent to functional cookies.
We also rely on your consent to use analytics and marketing cookies (including advertising and re-targeting cookies) where required. Consent preferences can be managed via our cookie consent banner or accessed and updated at any time via the CookieYes symbol on all pages.
3. Ticket Sales via Third-Party Platforms
Tickets for Zootopia packages are sold via Eventbrite which is a third-party platform. When you click through to purchase tickets, you will be redirected to Eventbrite, an external website which is outside of our control. Any personal information provided to Eventbrite in order to purchase a ticket will be made available to us in order to fulfill your order.
Any personal data you provide during the ticket purchasing process will be processed by Eventbrite in accordance with their own privacy policy. We encourage you to review their privacy notice before completing a purchase.
4. Who We Share Your Personal Data With
We only share your personal data where necessary and with appropriate safeguards in place.
a) Service providers and external processors
We use trusted third-party providers to support the operation, marketing and performance of our website. These providers process personal data on our behalf and are contractually required to keep it secure.
Key providers include:
- WordPress – website platform
- Google Analytics – website performance and usage analysis (consent-based)
- Google Ads – advertising and conversion tracking (consent-based)
- Facebook and Instagram (Meta) – advertising and re-targeting (consent-based)
- CookieYes – cookie consent management
- Indeed – recruitment and job application processing
- Eventbrite – third-party ticket sales
- Mailchimp – email marketing and newsletters (with consent)
- Mailmunch – email marketing
Each provider processes personal data in accordance with their own privacy policies. These individual policies can be accessed at the following links:
WordPress privacy policy
Google privacy policy
Meta privacy policy
CookieYes privacy policy
Eventbrite privacy policy
Mailchimp privacy policy
Mailmunch privacy policy
b) Other third parties
We may also share personal data:
- Where required by law, with regulators or public authorities
- In connection with a merger, sale or transfer of all or part of our business
We do not sell your personal data.
5. Social Media
Our website includes links to our social media pages on platforms such as Facebook and Instagram. These links are provided for convenience and do not involve any automatic data sharing with those platforms when you click through to access.
Advertising and re-targeting activity on social media platforms is carried out via cookies where you have provided consent.
When you interact with our social media advertising or visit our social media pages, any personal data you choose to share will be processed in accordance with the relevant platform’s privacy and cookie policies.
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes outlined in this Privacy Policy
- Meet legal, accounting or regulatory requirements
When data is no longer required, it is securely deleted or anonymised.
7. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time (where processing is based on consent)
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure it functions correctly, analyse performance and support advertising and re-targeting activity.
Some cookies are strictly necessary, while others (including analytics and marketing cookies) are only used with your consent. We manage cookie preferences using CookieYes.
For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.
9. Keeping Your Data Secure
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. Access to personal data is limited to those who need it for legitimate purposes.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Email: info@zootopia.uk
You also have the right to contact the Information Commissioner’s Office (ICO) for independent advice or to raise a concern.
Zootopia Cookie Policy
Last updated: January 2026
This Cookie Policy explains how Zootopia (“we”, “us”, “our”) uses cookies and similar technologies on our website https://zootopia.uk/.
This policy should be read alongside our Privacy Policy, which explains how we handle personal data more generally.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work efficiently and securely.
Cookies do not typically identify you personally, but they may collect technical information about how a website functions or how users interact with it.
2. Do We Use Cookies?
Yes. Our website uses:
- Strictly necessary cookies
- Functional cookies (Mailmunch)
- Analytics cookies (Google Analytics)
- Advertising and marketing cookies (Google Ads, Facebook and Instagram re-targeting)
Functional, analytics and marketing cookies are only used where you have provided consent via our cookie banner.
3. Essential Cookies
Essential cookies are required for the website to function correctly and securely. These cookies:
- Enable core website functionality
- Allow you to navigate the site
- Support basic features such as forms and security
These cookies are always active and do not require your consent under UK data protection and ePrivacy rules.
4. Analytics and Marketing Cookies
With your consent, we use:
- Google Analytics: to understand how visitors use our website and improve performance
- Google Ads: to advertise our services and measure the effectiveness of our advertising
- Facebook and Instagram (Meta): to deliver and measure advertising and re-target this advertising to website visitors
These cookies may collect information such as IP address, device type, browser information, pages visited and interactions with adverts. Data is processed in aggregated or pseudonymised form and is not used by us to directly identify you.
5. Managing Cookies
We use CookieYes to manage cookie consent. You can accept or reject non-essential cookies at any time via the cookie banner or by updating your preferences using the cookie icon on our website.
You can also control or delete cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
6. External Social Media Platforms
Our website includes links to external social media platforms such as Facebook and Instagram. These links do not involve any automatic cookie placement by us.
Once you leave our website, any cookies or tracking technologies used will be governed by the relevant third party’s cookie policy.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law or our website functionality. Any updates will be posted on this page.
8. Contact Us
If you have any questions about this Cookie Policy or how cookies are used on our website, please contact us at:
Email: info@zootopia.uk
You may also contact the Information Commissioner’s Office (ICO) for further information about cookies and data protection rights.